Upcoming Mentor Advisory Forums

Our Mentor Advisory Forums are a quick, easy way to learn about a specific business topic by getting your questions answered. To participate, register online and you will receive an email asking you to send in your questions, concerns, or challenges on this topic, then join us by phone.

DISCOVER NEW MARKETS! LEARN HOW TO SELL YOUR GOODS AND SERVICES TO THE GOVERNMENT OF CANADA

May 24, 2017 | 10 am to 11 am (PST)
 
FREE Webinar

Are you interested in learning how you can expand your market by selling your goods and services to the Government of Canada?

If you own or operate a business and are interested in selling to the federal departments and agencies, then it is essential to proactively promote your business as a supplier. Let them know what goods and services you have and why you should be their supplier. Suppliers who promote their goods and services have better chances to bid on requirements valued at $25,000 or less, considered as low dollar value requirements by Public Works and Government Services Canada (PWGSC).

The Office of Small and Medium Enterprises (OSME) seminars provide key information about how to sell to the Government of Canada that will help you:

  • Find out which departments and agencies are likely to want to buy your goods or services
  • Know the end user’s needs and emphasize your unique features                                               

Host: Kerrilee Auger, Skills Development Officer, Women’s Enterprise Centre

Panelist: Tara Hartley, Regional Director of the Office of Small and Medium Enterprises

Join us for this FREE interactive webinar to get tips and advice from a panel of experts who work with small to medium enterprises

Women and men welcome

 

Design a Better Customer Experience

June 15, 2017 | 10 am to 11 am (PST)
 
FREE Webinar

You want your customers to have a positive experience every time they interact with your company. This isn't customer service - It is customer experience and it's a concept that benefits practically every industry.

Customer experience involves designing processes and systems for your employees to better serve your customers in ways that create memorable experiences, both for those giving and receiving the service. The benefits of a good customer experience are vast: you save time and money, improve customer/employee satisfaction and loyalty and ultimately increase your revenue.

Gain some tools and tips to improve your customer interactions in this FREE one-hour webinar. You will learn how to:

  • Identify the touch points your customer has with your business.
  • Assess the quality of your customer interactions.
  • Recognize areas where you can improve your customer experience.                                            

Host: Kerrilee Auger, Skills Development Officer, Women’s Enterprise Centre

Panelist: James Grieve, Partner, Nucleaus Strategies and WEC Volunteer Mentor

Join us on June 15 to get tips and advice from an expert in customer experience.

Women and men welcome

Save the date for upcoming Mentor Advisory Forums

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