November 2017

You’ve got a good lead but you’re not sure your call will be welcome. You’ve decided to sort your files, put on a pot of coffee or worst yet, clean the bathroom just to put off calling.

Yup! You’ve got Call Reluctance and it’s a common affliction.

Over 80% of sales people report the experience of call reluctance that nearly ended their careers..

So, what causes this?

1. Fear of Self-promotion

You know you have a great product/service but you don’t want to be perceived as someone who thinks too highly of herself. Think again! It’s ok if the light of your product reflects on you. in fact, it’s essential!

On October 11, the International Day of the Girl, I traveled to Khalsa School, an all-Sikh high school in Surrey, BC to participate in a WE FOR SHE NextGen event. I presented a workshop, “Battling Unconscious Bias to Become a Diversity Champion,” to 350 students and faculty to help students discover how they can battle bias to help build inclusive schools, workplaces and society that honours diversity.

“Unconscious bias” means the assumptions and conclusions we jump to about another person without thinking. The problem is… it’s unconscious! So we set out to identify some of the ways that we are all biased and how we can work to overcome it.